Refund policy
At PixelCult, your gear should feel as good as it looks. If it doesn't — we've got you.
We offer refunds for:
⚔️ Items that were sent incorrectly
⚔️ Damaged or defective products
Submit your refund request within 30 days of purchase. Just reach out to us at pixelcultsupport@gmail.com with your order number and a quick description of the issue — we'll take it from there.
This policy may be updated at any time. When in doubt, contact us at pixelcultsupport@gmail.com for the latest version.
And to keep your gear in fighting shape — follow the washing and care instructions included with your order.